This afternoon I spent 169 minutes on hold for AT&T, wanting either an explanation as to why we never received phone service in our new apartment on Saturday or a report on when to expect access. One hundred and sixty-nine minutes. Almost three hours. I could've watched one of the Lord of the Rings sequels. I could've driven to Chicago and back. I could've had a V-8!
After 169 minutes on hold, I received the following automated message:
"Due to technical problems, we are unable to take your call at this time."
Busy signal follows, and then a dial tone. Motherfucking AT&T bastards.
(Although I did quite enjoy their instrumental renditions of Boyz II Men's "Water Runs Dry" and the Spice Girls' "Two Become One." And I was able to complete three-fourths of a feature story for the lab's employee newsletter. But I really had to pee.)
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The move went off without a hitch, and I didn't lift a damn thing, so imagine my surprise when I woke up Sunday morning with shooting pain in both my arms and legs. Apparently bleaching sinks is more strenuous work than I give myself credit for.
Except for a sharing a sentimental Moment with Luke about walking away from a place that's housed so many important milestones for us over the last two years, we survived the transition unscathed and are eighty-six percent unpacked. All that's pretty much left is adding those finishing touches to truly make it feel like home. Then I can dedicate my time to catching up on AMC and freaking out over how exposed we are living on the first floor.
How exciting! I hope this place will hold even more special memories for you guys. And I hear ya about the first floor- holy lack of privacy, batman!
Posted by: Professor Art Nerd | July 02, 2007 at 06:40 PM
Good to hear the move went off well.
I had a slogan-related "my ass" moment right before I moved to Madison.
Remember how ComEd had those commercials about "we'll stay up late so you can have power and heat in your house?"
Well, our power went out the day before Thanksgiving and was finally restored...twenty-two hours later. We were cooking in the kitchen with flashlights over the stove...it was like being in a galley of a submarine.
"Up all night so you can have power" my ass.
Posted by: Alexander Pavlovich Romanov, Autocrat of All the Russias | July 02, 2007 at 11:34 PM
So glad the move went well. The situation with AT&T? Ohhhhh we need to swap stories. Damn Dish Network, the headache of my life. Pardon me while I go stick my head in the oven...
Posted by: Molly | July 03, 2007 at 12:16 AM
169 minutes? I saw that I thought there's no way I'd have that much patience. And then to be hung up on?? I would have thrown the phone through the wall (well maybe not if I just moved in!)
Posted by: Jenny | July 03, 2007 at 12:46 AM
Glad the move went well apart from said technical difficulty. Good luck getting that straightened out!
I like the order of importance of the remaining items (finishing touches and AMC first, then freaking out over exposure on 1st floor).
Posted by: VirginiaGal | July 03, 2007 at 08:47 AM
I am glad the move went well. There was a lot of good help, except for the phone company. First floor will be a positive.
Posted by: daddy d | July 03, 2007 at 08:56 AM
I am glad that the move went all right. AT &T is probably busy trying to control the Internet rather than trying to provide real service to their customers. Apparently, "Your World Delivered" means how AT&T plans to deliver your world of what you see online.
See this link for more information Save the Internet.
Posted by: mjd | July 03, 2007 at 09:06 AM
All the new iphone users were hogging up ATT...
I have similar horror stories of Comcast (our local phone/internet/cable behemoth) trying to ruin my life. I think it took me a total of three days off from work to get our phone line installed. They gave me a $20 credit for my troubles, which worked out to something like 10 cents for every hour I spent waiting for them.
Glad the move went well!
Posted by: Operation Pink Herring | July 03, 2007 at 09:16 AM
On hold for 169 minutes and all you get is a dailtone? You are pregnant and didn't even break anything or throw anything? You are seriously a better person than I am.
Posted by: Silly Hily | July 05, 2007 at 12:41 PM